>techZero: Remote Help Terminal
Need quick, hands-on help without the tech jargon?
Our Remote Help service lets us securely connect to your device to fix issues, set things up, or guide you live — like having your own IT pro right there with you.
No confusing downloads. No fuss. Just clean, calm support — the >techZero way.
>RustDesk
🖥️ What is RustDesk?
RustDesk is an open-source remote desktop app that lets us securely connect to your computer — with your permission — so we can help you in real time. Think of it like a remote control for tech support, but with privacy, speed, and simplicity baked in.
Unlike other remote tools, RustDesk:
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Doesn’t require account logins or setup
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Uses end-to-end encryption (meaning only you and your support person can see what’s happening)
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Runs quickly, even on older devices
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Is completely free and open-source, with no sneaky tracking or ads
At >techZero, we use RustDesk because it aligns with our values: clean, calm, transparent support without the noise. When we connect, you see everything we do — and you’re always in control.